01463 230384 8 Carsegate Rd S, Inverness IV3 8LL

Privacy Policy

Introduction

We are committed to safeguarding the privacy of our website and service users, the information provided by us within this policy will explain how we will handle your personal data.

We will ask you to give your consent to our use of cookies on our website in accordance with the terms of this policy when you first visit our website.

Our website contains privacy controls, which means you can specify if you would like to receive direct marketing from us, please follow this link to let us know.

How we use your personal data

Usage Data – Meaning the way you use our website and the services provided on the website. This includes your IP address, geographical location, browser type and version, your operating system, where you were referred to our website from (I.e Google Search), the length of time you spent visiting the website, the number of pages you viewed and the navigation path that you followed. As well as relevant information like timing, frequency of visits and the pattern of your use. The source of the usage data is Google Analytics. This usage data may be processed by us for the purpose of analysing the use of our website and services, the legal basis for the processing of the usage data is consent-based and for monitoring and improving our website and services.

Account Data – Meaning the information we hold if you have registered for an account with us, including website packages and hosting. This may include your name and email address. The source of the account data is you or your employer and may be processed by us for the following purposes

  1. Operation of our website
  2. Providing our services
  3. maintaining back-ups of our websites and databases
  4. ensuring the security of our website and services
  5. communicating with you

The legal basis for processing this information is to ensure the proper   administration of our business and the provision of the services that we provide you.

Service Data – Personal data that you or your employer has provided to us in the course of using our services. This may include which of our services you use, the length of time you have used our services, costs for services. Service data may be processed by us for the following purposes

  1. Operation of our website
  2. Providing our services
  3. maintaining back-ups of our websites and databases
  4. ensuring the security of our website and services
  5. communicating with you
  6. business administration

The legal basis for processing this information is consent and to ensure the proper administration of our business and the provision of the services that we provide you.

Enquiry Data – Information contained in any enquiry you submit to us regarding our services. Enquiry data may be processed for the purposes of offering, marketing and selling relevant products and or services to you. The legal basis for processing this information is consent and to ensure the proper administration of our business and the provision of services we provide you.

Notification Data – Information that you provide to us for the purpose of subscribing to our email notifications and newsletters. Notification data may be processed for the purposes of sending you relevant notifications and newsletters. The legal basis for processing this information is consent and to to ensure the proper administration of our business and the provision of the services that we provide you

Correspondence Data – Information contained in or relating to any communication that you send to us. Correspondence data may include the communication content and the metadata associated with the communication. Our website will generate the metadata associated with the communication made using the website contact forms. Correspondence data may be processed for the purposes of communicating with you and for record-keeping. The legal basis for processing this information is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

In addition to the specific purpose for which we may process your personal data set out in this Section 2, we may also process and of your personal data where such processing is necessary for the compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interest of another natural person.

Please do not supply any other person’s personal data to us, unless we prompt you to do so.

Providing Your Personal Data To Others

We may disclose your personal data to our insurers or professional advisers insofar is as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.

We may disclose your personal data to our domain providers for the purposes of obtaining a website domain at you or your companies request.

We may disclose your personal data to our subcontractors insofar as is reasonably necessary for the completion of projects and services requested by you or your company and delivered by us.

Financial transactions relating to our website and services will be handled by our payment service providers Paypal, All transactional information and data is held by Paypal and not by ourselves therefore please refer to Paypal’s own privacy policy for this information.

Retaining and Deleting Personal Data

This section sets out our data retention policy and procedures, which are designed to help ensure we comply with our legal obligations in relation to the retention and deletion of personal data.

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Usage Data will be retained by us for the duration of your contract with us any request to remove this information will be dealt with efficiently and your data will be deleted

Account Data will be retained by us for the duration of your contract with us any request to remove this information will be dealt with efficiently and your data

Service Data will be retained by us for the duration of your contract with us any request to remove this information will be dealt with efficiently and your data

Enquiry Data will be retained by us for the duration of the enquiry response process, if the enquiry does not result in the provision of a product or service to you or your company the data will be deleted from our system. If the enquiry results in the acceptance of a quote or provision of service for you or your company the enquiry data will be transferred to account data which we will hold for the duration of the contract.

Notification Data will be retained by us from the point of opt-in by you or your company to subscribe to update notifications and/or newsletters we will retain this data until you or your company elects to unsubscribe

Correspondence Data will be kept for a period of xxx when it will be deleted from our system

Notwithstanding the other provisions of this section 4 we may retain your personal data where such retention is necessary for compliance with a legal obligiation to which we are subject, or in order to protect your vital interests or the vital interests if another natural person.

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to the policy.

We mat notify you of changes to this policy by email or through our social media channels

Your Rights

You may instruct us to provide you with any personal information we hold about you, the provision of such information will be subject to the supply of appropriate identification

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes

You have the right to withdraw consent to data processing at any time

You have the right to erasure of personal information data that we hold about you

You may instruct us to correct any personal information we hold about you that is incorrect

Cookies

A cookie is a file containing an identifier ( a string of letters and numbers) that is sent by a webs server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. They can be persistent (remain valid until a set expiry date) or session (expiring when the browser is closed). Cookies do not typically contain any information that personally identifies a users, but personal information we store about you may be linked to the information stored by and obtained from cookies.

We use cookies for authentication, security, advertising and analysis as well as your consent to the use of cookies more generally, the cookies used for these purposes are known as identify cookies

Our service providers may use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

Our Details

This website is owned and operated by Yellow Cherry Digital Ltd

We are registered at the following address: 8 Carsegate Road South, Inverness IV3 8LL

You can contact us here

This Privacy Policy has been adapted from the free policy provided by SEQ Legal which you can find a copy of here (http://www.seqlegal.com).